"Finding OVA has been a divine intervention. Before OVA, we were wasting our money on an extremely poor agency. Since finding and switching over to OVA, our chargeback rates have dropped significantly, refund rates have dropped, and our customers are getting the help they need. Customers could complain about our product but I know they will never complain about the service they receive when they call to address any issues they have. From onboarding to reporting, to offboarding, we are nearly completely hands-off. We put our trust in OVA and focus on what we do best, this has allowed for maximum efficiency. If anyone is reading this and is thinking about using OVA, I urge you to give them a try: you won't be disappointed."

"OVA VIRTUAL has an excellent communication process. They are very Transparent and take good care of their contractors."

"I have been with OVA for many years and I would not be as a successful as I am with my business without them. They are client-centered who nurtures their staff very well. I am very happy with the management team and would highly recommend them! "

"My Virtual Staff, Felisa has been great! Detail-oriented, timely, and very responsive. OVA has been great to work with as well. Very professional, I like that there's so much formality around the paperwork and the process. You take it seriously, which is important to me."​

"I hired a virtual assistant with OVA Virtual for some of my personal admin and scheduling needs and haven't looked back, since then I've hired 4 more staff for additional admin and data entry needs. They provided me with exceptional service and staff - efficient, timely and very professional. I've been using them for a few years now and no longer have any need to look anywhere else for VA's. OVA comes highly recommended.' "​

"OVA VIRTUAL is such an amazing team to work with, very responsive and hardworking. They always made time to problem solve, and have their clients satisfaction as their ultimate priority. Their seamless process makes us feel secure and confident that we are working with the right team. "​

"I highly recommend OVA VIRTUAL services if you are looking to build your team."

We are very happy with Jaizhi's work and professionalism. She gets things done and keeps us informed. We also like how OVA's report system gives us a sense of security that we are paying for time on task. In short, Jaizhi is a great asset and OVA VIRTUAL's business approach is making a real difference for us.

"Joana has completed every task I've given her to my expectations. She has been willingly flexible according to the needs of the business and she is not afraid to ask questions, offer new ideas or use her initiative. I wasn't just looking for a General VA, I was looking for a team member. Someone who could become a key part and an asset in my business operations and so far Joana seem to fit well.In addition, I have found OVA Virtual to be complete professionals. I had very specific requirements and very short lead time and you and the team were able to deliver without compromising the quality of your service." In addition, I have found OVA Virtual to be complete professionals. I had very specific requirements and very short lead time and you and the team were able to deliver without compromising the quality of your service.

"I am beyond happy with Joana's work. She has managed to figure out a routine that works for her and for me. Anytime I have given her feedback, she gets it right away. Joana is a dream to work with.OVA is now on my list of services that I recommend to others. I really liked how you run your organization. You are very professional. "

"Cheri has been great! She is always on time, courteous, great work ethic, all-around awesome! Also, love working with OVA VIRTUAL! It has been a very professional experience and I appreciate that!"